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Case: Fortis 1998


1998


1991
THE STORY

Fortis had been created in 1990 as a simply a holding company, with Dutch and Belgian financial brands and global ambitions, expressed with a straightforward wordmark designed by Wolff Olins (see 1990 case).

Fortis Phase Two:  In 1998 the two chairmen, one from each founding parent firm, questioned their reliance on freestanding historic brands. They convened a branding task force headed by Brand Manager Cathy Feierstein, who told us "We really felt that there was a great opportunity to develop a strategic approach, to create more of a strong single Fortis brand that will represent a full-spectrum financial services provider... and to serve as an internal rallying point as well." Landor assisted with extensive counsel, as well as design.

The new symbol was ostensibly derived from an aerial photograph of a European town. (The full-page WSJ ad launching the new identity -- complete with "the original photograph taken by our logo designer" -- explained the skydiver's vantage-point with references to "community.") [Feierstein adds "Frankly, with my pragmatic head, I thought the new design would be a pain to work with. But it's really generated a lot of interrest. Hopefully it says something about Fortis."]

The heritage brands AG and NV Amev would be replaced with Fortis (but there were still two chairmen, in two HQ's.)  The full-page launch ads (with the skydiver) used two tag lines, the thematic "Solid partners, flexible solutions" and the harder-edged identifier "Fortis. Insurance. Investments."  Tony Spaeth


CREDITS

Landor (identity design London, research mostly San Francisco) 


CASE INFO

Submitted by: Tony Spaeth, 21/05/2007
Status: Estimated by Tony Spaeth
Category: General Financial
Country (HQ): United States


MATRIX DATA

DRIVERS

  

TOOLS

Strategic driver: 100%   
Broaden scope/scale/visibility
  Elevate public profile
 40%  x  Identifier tactics: Logo change: Symbol-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Tag lines
    x  Identity system elements: Unit signature system: Monolithic
    x  Situation facts: Corporate level facts: Industry definition
    x  Change event : High visibility: Campaign
Change internal culture
  Enhance pride & confidence
 10%  x  Identifier tactics: Logo change: Symbol-dominant
    x  Identity system elements: Unit signature system: Monolithic
    x  Change event : High visibility: Campaign
Change internal culture
  Transfer affiliation from unit to parent
 20%  x  Identifier tactics: Logo change: Symbol-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Tag lines
    x  Identity system elements: Unit signature system: Monolithic
    x  Change event : High visibility: Campaign
Change perceived composition
  Modify parental 'umbrella' presence
 30%  x  Identifier tactics: Logo change: Symbol-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Verbal elements: Tag lines
    x  Identity system elements: Unit signature system: Monolithic
    x  Situation facts: Corporate level facts: Industry definition
    x  Change event : High visibility: Campaign