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Case: Fortis 1991


1991


THE STORY

The first full cross-border merger in financial services in Europe took place in 1990 between AMEV, the 3rd largest Dutch insurance and banking group and Groupe AG, Belgium's largest insurance and banking group.

In June 1991, the Fortis brand was launched with the message "We have a new identity and new objectives. We are not simply a multinationional conglomerate. We are an entirely new idea..." The naming strategy (a borrowed Latin word, bought for $4 million from a U.S. company) eloquently expresses this 'new vision' branding. (And the simple wordmark, in which two 'f' letterforms provide distinctiveness, contains an internally-directed message of cultural collaboration... between a Belgian franc and a Dutch florin.) 

In the U.S., where an acquired business had to be renamed as part of the deal, Fortis became the marketing brand but in Europe, the Fortis logo would discretely endorse existing brands until it was felt to have gained sufficient respect to replace them.

Fortis was launched (from HQ locations in both the Netherlands and Belgium) with communications directed at financial and employee audiences: press ads in four languages, a corporate video and brochure, main office signs and stationery, and exhibition units.


CREDITS

Wolff Olins 


CASE INFO

Submitted by: Tony Spaeth, 19/05/2007
Status: Estimated by Tony Spaeth
Category: General Financial
Country (HQ): Belgium and the Netherlands


MATRIX DATA

DRIVERS

  

TOOLS

Structural driver: 50%   
Merger & Acquisition
  New vision, forget the past
 50%  x  Identifier tactics: Name change: Borrowed words
    x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Palette
    x  Situation facts: Corporate level facts: HQ Location
    x  Change event : Medium visibility: Launch event
    
Strategic driver: 50%   
Broaden scope/scale/visibility
  Remove limiting geographic association
 20%  x  Identifier tactics: Name change: Borrowed words
    x  Identifier tactics: Logo change: Wordmark-dominant
    x  Situation facts: Corporate level facts: HQ Location
    x  Change event : Medium visibility: Launch event
Change internal culture
  Enhance pride & confidence
 20%  x  Identifier tactics: Name change: Borrowed words
    x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Palette
    x  Change event : Medium visibility: Launch event
Change internal culture
  Transfer affiliation from unit to parent
 10%  x  Identifier tactics: Name change: Borrowed words
    x  Identifier tactics: Logo change: Wordmark-dominant
    x  Identity system elements: Visual system: Typography
    x  Identity system elements: Visual system: Palette
    x  Identity system elements: Unit signature system: Visual endorsement
    x  Situation facts: Corporate level facts: HQ Location