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Case: Samsung 1993
1993 old logo "In March 1993, Chairman Kun Hee Lee unveiled the new Samsung logotype to 10,000 executives and employees of Korea's largest corporation at the Olympic Park Gymnasium in Seoul. This marked the initiation of a new global identity system intended to help unify Samsung Group, to position it to become a global leader in the 21st century and to leverage its reputation and visibility to customers around the world. With its new identity, Samsung Group wished to communicate and apply its corporate philosophy to every aspect of its internal and external activities." Lippincott & Margulies, 1993 In a launch ad, Kun Hee Lee expressed this driving philosophy, calling it "a new way of doing business." "One small change we've made is the look of our new logo. What's more important is the new philosophy the logo symbolizes: We will devote our human resources and technology to create superior products and services, thereby contributing to a better global society." (This incidentally is a true mission statement, in that it links corporate purpose directly to its social benefit.) In addition to the anglicised wordmark and a comprehensive visual system, Samsung adopted the tag line "Technology that works for life" and a simpler five-unit competence list. All other brand names, and a diversity of regional subsidiary names, were eliminated, to focus all energies and resources in one brand, and low-end products were replaced (over subsequent years) with increasingly higher-end, innovative and better-designed products. In 2005, Samsung's brand valuation (per Interbrand) moved ahead of Sony's. Tony Spaeth CREDITS Lippincott & Margulies CASE INFO Submitted by: Tony Spaeth, 19/05/2007 |
MATRIX DATA
DRIVERS | TOOLS | ||
Strategic driver: 100% | |||
Broaden scope/scale/visibility Remove limiting geographic association | 20% | x | Identifier tactics: Logo change: Wordmark-dominant |
x | Identity system elements: Verbal elements: Principal unit names or competence list | ||
x | Identity system elements: Verbal elements: Tag lines | ||
x | Identity system elements: Unit signature system: Monolithic | ||
x | Situation facts: Subcorporate facts: Subsidiaries | ||
x | Change event : High visibility: Campaign | ||
Broaden scope/scale/visibility Elevate public profile | 40% | x | Identifier tactics: Logo change: Wordmark-dominant |
x | Identity system elements: Visual system: Typography | ||
x | Identity system elements: Visual system: Graphic devices | ||
x | Identity system elements: Visual system: Palette | ||
x | Identity system elements: Verbal elements: Principal unit names or competence list | ||
x | Identity system elements: Verbal elements: Tag lines | ||
x | Identity system elements: Unit signature system: Monolithic | ||
x | Situation facts: Subcorporate facts: Subsidiaries | ||
x | Situation facts: Subcorporate facts: Brands & products | ||
x | Change event : High visibility: Campaign | ||
Change internal culture Enhance pride & confidence | 20% | x | Identifier tactics: Logo change: Wordmark-dominant |
x | Identity system elements: Visual system: Typography | ||
x | Identity system elements: Visual system: Graphic devices | ||
x | Identity system elements: Visual system: Palette | ||
x | Identity system elements: Verbal elements: Principal unit names or competence list | ||
x | Identity system elements: Verbal elements: Tag lines | ||
x | Identity system elements: Unit signature system: Monolithic | ||
x | Situation facts: Subcorporate facts: Subsidiaries | ||
x | Situation facts: Subcorporate facts: Brands & products | ||
x | Change event : High visibility: Campaign | ||
Change internal culture Transfer affiliation from unit to parent | 10% | x | Identifier tactics: Logo change: Wordmark-dominant |
x | Identity system elements: Visual system: Typography | ||
x | Identity system elements: Visual system: Graphic devices | ||
x | Identity system elements: Visual system: Palette | ||
x | Identity system elements: Verbal elements: Principal unit names or competence list | ||
x | Identity system elements: Verbal elements: Tag lines | ||
x | Identity system elements: Unit signature system: Monolithic | ||
x | Situation facts: Subcorporate facts: Subsidiaries | ||
x | Change event : High visibility: Campaign | ||
Change perceived composition Redefine the defining units | 10% | x | Identity system elements: Verbal elements: Principal unit names or competence list |
x | Identity system elements: Unit signature system: Monolithic | ||
x | Situation facts: Subcorporate facts: Subsidiaries | ||